All Systems Operational
Gateway Production ? Operational
90 days ago
99.99 % uptime
Today
Reporting Production Operational
90 days ago
99.98 % uptime
Today
Reporting API Production ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Legacy Gateway Production ? Operational
90 days ago
99.96 % uptime
Today
Reporting Worker Payment Fusion Gateway Production ? Operational
90 days ago
99.96 % uptime
Today
Transactions Reporting Production ? Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Production ? Operational
90 days ago
100.0 % uptime
Today
Terminal Updater Production ? Operational
90 days ago
100.0 % uptime
Today
Transaction Broker Production ? Operational
90 days ago
100.0 % uptime
Today
Gateway Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Reporting Sandbox Operational
90 days ago
100.0 % uptime
Today
Reporting API Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Legacy Gateway Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Payment Fusion Gateway Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Transactions Reporting Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Terminal Updater Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Transaction Broker Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Control Center Operational
90 days ago
99.99 % uptime
Today
Control Center Production Operational
90 days ago
99.99 % uptime
Today
Control Center Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - First Data has confirmed that the issue is resolved.
Feb 26, 16:26 PST
Monitoring - Successful transactions are now coming through to the Rapid Connect processor. However, First Data is still experiencing issues causing some transactions to fail.

First Data has not provided an ETA on a full resolution.

We'll continue to provide updates as we receive further information.
Feb 26, 14:43 PST
Update - We have confirmed with First Data that they are continuing to see network issues.

First Data has informed us that there is no current ETA for resolution. We'll continue to keep you updated as we receive more information from First Data.
Feb 26, 09:44 PST
Investigating - The First Data Rapid Connect processor may be experiencing intermittent service disruptions at this time. We are investigating this issue and will update this incident with additional information as it becomes available.
Feb 26, 08:54 PST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.