All Systems Operational
Uptime over the past 90 days. View historical uptime.
Gateway ? Operational
90 days ago
99.99 % uptime
Today
Terminal Provisioning ? Operational
90 days ago
100.0 % uptime
Today
Terminal Updater ? Operational
90 days ago
100.0 % uptime
Today
Transaction Broker ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Aug 21, 2019

No incidents reported today.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
Security Infrastructure Update
Completed - Maintenance has been completed successfully with no downtime.
Aug 15, 22:18 PDT
Update - The security infrastructure changes are still ongoing. We still do not expect any disruptions to service. The next update will be after changes have been completed.
Aug 15, 21:33 PDT
Update - Maintenance is still ongoing. Will update again at 9:30 PM PST.
Aug 15, 21:18 PDT
Update - We are continuing to work on the security infrastructure changes. Will update status again at 9:15 PM PST.
Aug 15, 20:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:00 PDT
Update - The maintenance date was moved from Friday, August 16th to Thursday, August 15th.
Aug 14, 05:15 PDT
Scheduled - We are updating our security infrastructure, which will require a DNS change. There are no expected disruptions to the service, and transactions will continue to process as normal.
Aug 9, 12:45 PDT
Aug 14, 2019

No incidents reported.

Aug 13, 2019
"Gateway Unavailable" error.
Resolved - This incident has been resolved. We will continue to monitor the system for any changes.
Aug 13, 11:48 PDT
Update - We will continue to monitor the system for any issues related to the incident.
Aug 13, 08:32 PDT
Identified - The limited connectivity issue with payment devices was related to a Ruby On Rails update.
Aug 13, 08:29 PDT
Update - The number of devices that were displaying this error is limited. The error may be cleared by restarting the device. We continue to investigate the issue.
Aug 13, 08:04 PDT
Investigating - Some payment devices are displaying a "Payment gateway unavailable" error. We are investigating the issue.
Aug 13, 07:43 PDT
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

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