All Systems Operational
Gateway Production ? Operational
90 days ago
100.0 % uptime
Today
Reporting Production Operational
90 days ago
100.0 % uptime
Today
Reporting API Production ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Legacy Gateway Production ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Payment Fusion Gateway Production ? Operational
90 days ago
100.0 % uptime
Today
Transactions Reporting Production ? Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Production ? Operational
90 days ago
100.0 % uptime
Today
Terminal Updater Production ? Operational
90 days ago
100.0 % uptime
Today
Transaction Broker Production ? Operational
90 days ago
100.0 % uptime
Today
Gateway Sandbox ? Operational
90 days ago
99.97 % uptime
Today
Reporting Sandbox Operational
90 days ago
100.0 % uptime
Today
Reporting API Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Legacy Gateway Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Payment Fusion Gateway Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Transactions Reporting Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Terminal Updater Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Transaction Broker Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Control Center Operational
90 days ago
100.0 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
Control Center Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 21, 2021

No incidents reported today.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:01 PST
Scheduled - We are scheduled to update our certificate for Payment Fusion. The certificates and certificate chain have already been installed and tested in our Staging environment, and will be deployed to our Production environment.

No downtime is expected.

What does this mean?
Please ensure your integration has the DigiCert Global Root CA cert available in your trust store. If you are currently using the intermediate DigiCert cert in your trust store, we strongly recommend, per industry best practices, adding the DigiCert Global Root CA cert from https://www.digicert.com/kb/digicert-root-certificates.htm.

Please contact AxiaMed support at techsupport@axiamed.com if you have any questions regarding this notification or if you are not able to use the DigiCert Global Root CA cert. After the Phase 1 update, your certificate chain will be broken and your application will not be able to communicate with the Payment Fusion platform.
Jan 7, 15:25 PST
Jan 13, 2021
Completed - The scheduled maintenance has been completed.
Jan 13, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 10:00 PST
Scheduled - We are scheduled to update our certificate for Payment Fusion. The certificates and certificate chain have already been installed and tested in our Staging environment, and will be deployed to our Production environment.

No downtime is expected.

What does this mean?
Please ensure your integration has the DigiCert Global Root CA cert available in your trust store. If you are currently using the intermediate DigiCert cert in your trust store, we strongly recommend, per industry best practices, adding the DigiCert Global Root CA cert from https://www.digicert.com/kb/digicert-root-certificates.htm.

Please contact AxiaMed support at techsupport@axiamed.com if you have any questions regarding this notification or if you are not able to use the DigiCert Global Root CA cert. After the update, your certificate chain will be broken and your application will not be able to communicate with the Payment Fusion platform.
Jan 7, 15:22 PST
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
Completed - The scheduled maintenance has been completed.
Jan 8, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 10:00 PST
Scheduled - We are scheduled to update our certificate for Payment Fusion. The certificates and certificate chain have already been installed and tested in our Staging environment, and will be deployed to our Sandbox environment.

No downtime is expected.

What does this mean?
Please ensure your integration has the DigiCert Global Root CA cert available in your trust store. If you are currently using the intermediate DigiCert cert in your trust store, we strongly recommend, per industry best practices, adding the DigiCert Global Root CA cert from https://www.digicert.com/kb/digicert-root-certificates.htm.

Please contact AxiaMed support at techsupport@axiamed.com if you have any questions regarding this notification or if you are not able to use the DigiCert Global Root CA cert. After the update, your certificate chain will be broken and your application will not be able to communicate with the Payment Fusion platform.
Jan 7, 15:13 PST
Jan 7, 2021

No incidents reported.