All Systems Operational
Gateway ? Operational
90 days ago
99.99 % uptime
Today
Terminal Provisioning ? Operational
90 days ago
99.81 % uptime
Today
Terminal Updater ? Operational
90 days ago
100.0 % uptime
Today
Transaction Broker ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Maintenance will be performed on the Presence / Payment Fusion Transaction Broker database on Monday, November 25th. Downtime is expected to be less than 5 minutes. During the downtime, transactions will not be processed and will have to be retried.
Posted on Nov 8, 11:08 PST
Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019
Resolved - USAePay acknowledged a networking issue that has now been resolved.
Nov 6, 14:43 PST
Monitoring - USAePay endpoints have resumed normal operation. We are monitoring the environment. For updated status information on USAePay, please visit: https://status.usaepay.com
Nov 6, 13:56 PST
Update - We are continuing to investigate this issue.
Nov 6, 13:53 PST
Investigating - USAePay endpoints are cycling between online and offline. This is causing "The gateway is unavailable" error messages on the terminal, or transactions to fail. We are investigating the issue.
Nov 6, 13:39 PST
Nov 5, 2019

No incidents reported.

Nov 4, 2019
Resolved - The issue is resolved. Please review the notes from https://status.usaepay.com/ for further information.
Nov 4, 14:09 PST
Monitoring - Multiple endpoints at USAePay were non-responsive between 10:14-10:21 AM Pacific. All systems have returned to normal. We will monitor for any further issues.
Nov 4, 10:34 PST
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.