All Systems Operational
Gateway Production ? Operational
90 days ago
99.99 % uptime
Today
Reporting Production Operational
90 days ago
100.0 % uptime
Today
Reporting API Production ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Legacy Gateway Production ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Payment Fusion Gateway Production ? Operational
90 days ago
100.0 % uptime
Today
Transactions Reporting Production ? Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Production ? Operational
90 days ago
99.99 % uptime
Today
Terminal Updater Production ? Operational
90 days ago
100.0 % uptime
Today
Transaction Broker Production ? Operational
90 days ago
99.99 % uptime
Today
Gateway Sandbox ? Operational
90 days ago
99.97 % uptime
Today
Reporting Sandbox Operational
90 days ago
100.0 % uptime
Today
Reporting API Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Legacy Gateway Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Reporting Worker Payment Fusion Gateway Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Transactions Reporting Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Sandbox ? Operational
90 days ago
99.99 % uptime
Today
Terminal Updater Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Transaction Broker Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 6, 2020

No incidents reported today.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020
Resolved - TSYS Acquiring Solutions has identified an issue where merchants were receiving timeout errors when processing transactions between 7:43am to 7:54 am. Technical teams have been able to resolve the issue and merchants should now be able to process transactions as normal.
Jun 3, 08:04 PDT
Monitoring - The transactions are processing successfully at this time. We will continue to monitor for any issues.
Jun 3, 07:59 PDT
Identified - TSYS Acquiring Solutions has identified an issue where merchants were receiving timeout errors when processing transactions. They are currently working to remediate the issue.
Jun 3, 07:53 PDT
Jun 2, 2020
Resolved - TSYS Acquiring Solutions has identified an issue where merchants were receiving timeout errors when processing transactions between 9:10am to 9:25 am. Technical teams have been able to resolve the issue and merchants should now be able to process transactions as normal.
Jun 2, 10:12 PDT
Update - As of now, we're are awaiting a resolution from TSYS. We continue to monitor transactions, but we've not seen any errors in the past 15 minutes. We will resolve this incident once we've received an update.
Jun 2, 09:51 PDT
Monitoring - Our merchants are not being affected at this time. We continue to monitor the status at TSYS.
Jun 2, 09:43 PDT
Update - The TSYS processor has updated their service status to "Degraded". We continue to monitor this issue.
Jun 2, 09:34 PDT
Update - This appears to be an issue with the processor. We are continuing to investigate.
Jun 2, 09:25 PDT
Investigating - We are currently investigating this issue.
Jun 2, 09:17 PDT
Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.